Privacy Policy
The person responsible for data processing is:
Benjamin Alexander Haus-Dwoshak
Im Neerfeld 25
45359 Essen
Email: benad3d@gmail.com
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
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Access data and hosting
You can visit our website without providing any personal information. Each time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to safeguard our legitimate interests in the correct presentation of our offering, which prevail within the framework of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR.
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Data processing for contract processing and contact
2.1 Data processing for contract execution
For the purpose of contract processing (including inquiries regarding and processing of any existing warranty and performance claims as well as any statutory updating obligations) in accordance with Art. 6 (1) (b) GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, since in these cases we absolutely need the data to process the contract and without it we cannot ship the order. Which data is collected can be seen from the respective input forms. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After the contract has been fully processed, your data will be restricted for further processing and deleted after the expiry of the retention periods under tax and commercial law in accordance with Art. 6 (1) (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.
2.2 Customer account
We collect personal data when you voluntarily provide it to us when opening a customer account. Mandatory fields are marked as such, since in these cases we absolutely need the data to open the customer account and without it you cannot complete the account opening. Which data is collected can be seen from the respective input forms. We use the data you provide to process the contract and handle your inquiries in accordance with Art. 6 (1) (b) GDPR. Your customer account can be deleted at any time and can be done either by sending a message to the contact option described in this data protection declaration or via a function provided for this purpose in the customer account. After your customer account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.
2.3 Contact
As part of customer communication, we collect personal data in order to process your inquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide it to us when you contact us (e.g. via contact form, live chat tool or email). Mandatory fields are marked as such, since in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. Once your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.
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Data processing for the purpose of shipping
To fulfill the contract in accordance with Art. 6 (1) (b) GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details described in this privacy policy.
Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent to do so during or after your order, we will pass on your email address to the selected shipping service provider in accordance with Art. 6 (1) (a) GDPR so that they can contact you before delivery for the purpose of notifying you of or coordinating the delivery. You can revoke your consent at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
DHL Paket GmbHSträßchensweg 1053113 BonnGermany -
Data processing for payment processing
When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, and payment service providers.
4.1 Data processing for transaction processing
Depending on the payment method selected, we will pass on the data required to process the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Art. 6 (1) (b) GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact options described in this data protection declaration.
4.2 Data processing for the purpose of fraud prevention and optimising our payment processes
If necessary, we will provide our service providers with additional data, which they will use together with the data necessary for processing the payment as our processors for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, accounting support). Pursuant to Art. 6 (1) (f) GDPR, this serves to safeguard our legitimate interests in protecting ourselves against fraud and in efficient payment management, which prevail within the framework of a balancing of interests.
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Contact options and your rights
5.1 Your rights
As a data subject, you have the following rights: pursuant to Art. 15 GDPR, you have the right to request information about your personal data processed by us, to the extent specified therein; pursuant to Art. 16 GDPR, you have the right to immediately request the rectification of incorrect or incomplete personal data stored by us; pursuant to Art. 17 GDPR, you have the right to request the erasure of your personal data stored by us, unless further processing is necessary to exercise the right to freedom of expression and information; to fulfil a legal obligation; for reasons of public interest or to assert, exercise or defend legal claims; pursuant to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data if you contest the accuracy of the data; the processing is unlawful but you refuse to erase it; we no longer need the data but you need it to assert, exercise or defend legal claims or you have objected to the processing pursuant to Art. 21 GDPR; Pursuant to Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common, and machine-readable format or to request its transmission to another controller; Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
Right of objection If we process personal data as explained above to protect our legitimate interests, which override our interests in a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation. After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.5.2 Contact options
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.